FAQ

We offer promotional prices for stays of children up to 12 years old! Rules for children in rooms:  Children 0-3 years FOR FREE - with a place to sleep on the carers' bed, without separate bedding and without meals; Children 3-12 years - depending on the scope of food and type of accommodation - the basic price with 1 or 3 meals depending on the period of stay (1/2 serving) is 100-110 PLN / 1 day * Children and teenagers over 12 years old have full, basic prices of stay. * additional discounts apply for extra bed accommodation and other food options.  Apartments and cottages have different prices and a different range of meals. Details in the price lists.  

The hotel night begins at 15.00 and ends at 10.00.

Usually, breakfast is served from 8.00-10.00. At certain times, these hours may be slightly changed.

You can pay for your stay in several ways:  By transfer to the account: 81 1090 1711 0000 0001 0801 1515 (account in PLN) Cash Payment and credit cards: Visa, MasterCard, Maestro Through the DOTPAY payment service - also with credit cards from Poland and abroad We accept TravelPass and vouchers via the My Benefit system Note : Payments for treatments and tourist tax are accepted only in cash - on the spot.  

Each arrival with an animal requires prior agreement with the reception. We only accept small, quiet and non-aggressive animals, with a valid vaccination book.

The stay in the resort is only possible in rooms on the ground floor. A fee and a deposit apply.
•    PLN 50/1 day (in the room at the resort)
•    PLN 30 / 1 day (in a house or apartment).

We remind you that when deciding to come with an animal, you are fully responsible for its behavior and possible damage.

Out of concern for comfort and health of our guests, smoking in prohibited throughout the resort, in all areas, rooms, cottages and apartments, also on balconies and terraces.

The only place where you can smoke is a designated place at the main terrace.

To fully and safely take advantage of the physical activity program offered by the center, you should bring appropriate clothing and footwear:  Tracksuits T-shirts warm sweatshirt - fleece sports footwear - lightweight sneakers, soft footwear for exercising in the gym stable, strong shoes adapted for walks in the field outfit for a swimming pool waterproof suit with orthalion or raincoat headgear - adapted to the season warm, sporty a jacket (in autumn and winter). In addition, we recommend that you take: 2 large towels, flip-flops, a hair dryer and cosmetics with a sunscreen suited to your skin type.  

We have a warehouse for sports equipment, bicycles, etc. brought by you. Other valuable items should be submitted to the deposit at the hotel reception.

At the same time, we would like to inform you that we do not accept any money, credit cards or items that are too large or too valuable for the reception deposit.

There is a medical clinic in Mielno, which receives all patients from Monday to Friday. There is also a pharmacy at the clinic, which works daily until the late evening hours.  Ambulance and doctor  Near the Eden center there is a medical point where you can buy medicine and get your prescriptions. An ambulance with a medical team is on duty for the season in Mielno in case of an emergency. It is possible to order a private paid medical visit (internist).  For small children, the reception at the center also has several contacts of pediatricians who come to the center for consultation for a fee. In nearby Koszalin there is a hospital with an emergency department, specialist clinics and numerous pharmacies.  We provide information  Each time and at any time you can contact the reception of the center, where you will receive the most professional help possible - call a doctor, an ambulance, basic medicines and dressings. Remember to bring insurance evidence to avoid problems with admission to health care facilities.  We are also pleased to inform you that our staff - almost entirely - are trained in professional premedical first aid.